Cell: 415 308-0678
Fax: 415 704-3238


Lee@RileyAccounting.net


1001 Bridgeway, #229
Sausalito, CA 94965


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CPA - Never Underestimate the Value


CRISIS MANAGEMENT

I use a team-approach to crisis management. This involves;

1) the CPA, me.
2) a banker.
3) a mortgage broker.
4) a business consultant.
5) a lawyer.

Each crisis is different, please call me about your specific
situation.

Part One: Make Sure You Get A Good Captain: Can you imagine
a ship surviving a severe thunderstorm without a captain? Of
course not. And it’s no different when your business is hit
with a disaster.

Focus on defining roles so you know exactly who has the
authority to invoke the plan. (and who is second and third in
command if that person is unavailable).

This gets rid of all the little decisions and ensures all the key
people are clear on their roles and responsibilities in the event of
a disaster.

Part Two: Be prepared by understanding exactly what the plan is
designed to do. What is included and what is excluded. What are
the vulnerabilities of the plan, if any?

This section ensures the critical functions of the business
continuity process are prioritized.

Part Three: Management Structure: Clearly identify what
everyone's role is in the event of an emergency in a detailed
organizational chart.

Part Four: Immunize your business against chaos by clearly
outlining what the essential and specific items are that everyone
needs to do.

For example, the IT manager may need to send the back up
tapes to the recovery site. The CEO may be in charge of dealing
with the media, someone else may be in charge of securing the
disaster site, etc

Part Five; Automatically keep everyone focused and calm with
precise process maps which walk you through the end to end
process and the decision steps that need to be taken into
consideration.

Part Six; Project Plan Every Minute Step-By-Step: Who needs to
redirect the phone lines? Deal with the telecommunications
centre? Manage the media? Transfer the fax lines? Co-ordinate
the command centre (back up offices)? Who will make sure
there are plenty of computers, phones, desks, etc?
Can you see what sort of problems it would cause if you had no
plan?

Part Seven; Step By Step Checklists including:
Contact List: So you have the contact details and phone numbers
of everyone you need in the event of a disaster.

Backup Data: Ensuring your backup data is available and how to
retrieve it quickly.

Alternative Office Setup: This ensures you can quickly get up and
running in an alternative office so you don't lose thousands of
dollars in wasted wages, lost customers and down time. It also
ensures you have all the resources you need.

Media Crisis Management: Exactly how to manage the media
and beat them at their own game, so they don't embarrass your
company and ruin your reputation.
Robert Lee Riley CPA, MBA-tax
Riley
Accounting